NLExpats

Introduction

Our privacy policy will help you understand what information we collect at NLExpats, how NLExpats uses it, and what choices you have. NLExpats built the NLExpats app as a free app. This SERVICE is provided by NLExpats at no cost and is intended for use as is.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The analytics information that we collect are used for providing and improving the Service. We will not use or share the information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible in our website, unless otherwise defined in this Privacy Policy.

Google User Data

NLExpats uses Google API Services to enhance the app experience. This section describes how our application accesses, uses, stores, and shares Google user data in compliance with the Google API Services User Data Policy.

Data Accessed

NLExpats accesses the following types of Google user data through Google API Services:

• Firebase Analytics data: App usage patterns such as screens viewed, features used, session duration, and user engagement metrics.
• Firebase Crashlytics data: Crash reports and performance diagnostics including device model, OS version, and stack traces.
• Device identifiers: Anonymous device identifiers used by Firebase for analytics aggregation.
• Approximate location data: Coarse location information (country/region level) derived from IP address, used by Firebase for analytics purposes.

Data Usage

Google user data accessed by NLExpats is used exclusively for the following purposes:

• App improvement: Understanding which features and content categories are most popular to improve the user experience.
• Performance monitoring: Identifying and fixing crashes, bugs, and performance issues.
• Content optimization: Tailoring content recommendations based on aggregated usage patterns (not individual user profiles).
• Service reliability: Monitoring app stability and ensuring consistent service delivery.

Data Storage

Google user data collected through Firebase is stored on Google's secure cloud infrastructure (Google Cloud Platform). NLExpats does not download, export, or store Google user data on any separate servers or local databases. Data retention follows Google Firebase's default retention policies. We do not retain Google user data longer than necessary for the purposes described above.

Data Sharing

NLExpats does not sell, rent, trade, or share Google user data with any third parties, except as follows:

• Google/Firebase: Data is processed by Google Firebase services as our analytics and crash reporting provider, subject to Google's Privacy Policy.
• Legal requirements: We may disclose data if required by law, regulation, or legal process.

NLExpats's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain usage of the app such as categories interested in, what screens are viewed and liked most. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services such as Firebase that may collect information used to identify you.

Location Information

Some of the services like Firebase may use location information transmitted from users' mobile phones. We only use this information within the scope necessary for the designated service.

Device Information

Some of the services like Firebase collect information from your device in some cases. The information will be utilized for the provision of better service and to prevent fraudulent acts. Additionally, such information will not include that which will identify the individual user.

Service Providers

We may employ third-party services like Firebase due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to the app Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your analytics Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Children's Privacy

This services can be used by children. We do not knowingly collect personal identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Email: [email protected]